Windows updates may cause the WDDM Service Not Running Error in QuickBooks on your system. It usually means the Windows Display Driver Model (WDDM) service isn’t working properly.
This issue arises from missing or damaged DDL (data definition language) files. You may encounter software lockups, blue-screen errors, shutdown issues, or slowdowns on your device.
Therefore, it is important that you fix this issue in order to continue working. Go through the comprehensive block to accomplish that, where we will go over the most common reasons for this issue, so you can understand how it occurs and how to fix it.
Primary Reasons Why WDDM Service is Not Running Error
Before proceeding to the troubleshooting, if the WDDM service is not running in QB, you need to know why it occurs on your desktop:
Might occur due to improper installation of the drivers or the damaged
The device might be affected by the virus, malware, or Trojan horse
The DLL files are damaged or corrupted
The reinstallation of the application is incorrect
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Working Solutions to Resolve the WDDM Service Not Running Error in QuickBooks
Go through this section, where we will talk about how to resolve the error in your QuickBooks Desktop:
Solution 1: Optimise the WDDM service
First, you need to go to the Start menu > click on the Windows icon
Hover your cursor over the Control Panel in the search bar
Select the Administrative tool under the Control Panel
Click on the Services option
Navigate to the WDDM service under the list
Then, right-click the WDDM service option
Now, move to the General tab
Here, pick the Startup type to Automatic
Complete the process by hitting the Apply option
Solution 2: Enable the computer in Safe Mode
Start with you need to logging in to the system as Admin
Turn on the device in Safe Mode. This step will reduce the WDDM issue
Now, while booting, to ensure that the computer starts in safe mode, you have to click the F8 key
Here, you should look at the PC drivers to see whether they are updated or not
Open the File Explorer on my device
Right-click on it and select the Manage tab
Now, open the window that appears on the screen, showing the message “Find the system tools”. On your screen, you need to click on it
Hit on the Device Manager
Then, right-click on any of the Options from the list and verify for Driver updates in the Driver tab
Ensure to update all the drivers
Now, check whether the Windows version is updated to the latest one by going through the steps below:
Start by opening the Start tab
Click on the Settings option
Go to the Systems tab
Also, tap on the About option
Here, you can verify the version under Windows Specifications
Also read about:- QuickBooks access denied can block your workflow, but following simple fixes restores full access to your company file effortlessly.
Conclusion
This blog is dedicated to the WDDM service not running error in QuickBooks, as it outlines the primary root causes of the issue and the procedure to resolve it.
However, we have already mentioned the technical solutions that will help you to eliminate this from your device, but in case you are stuck at a certain process, you need to dial +1(855)-510-6487 to connect with our QB tech experts.
WDDM Service Not Running Error in QuickBooks – Complete FAQ Guide
Understanding the WDDM Service Not Running Error in QuickBooks
The WDDM Service Not Running error occurs when QuickBooks is unable to communicate properly with Windows Display Driver Model services. This can lead to performance issues, crashes, or inability to open QuickBooks. Resolving this error ensures smooth functioning and prevents disruption in accounting operations.
Why does the WDDM Service Not Running error appear in QuickBooks?
This error usually appears due to outdated or corrupted display drivers, Windows updates interfering with QuickBooks, or conflicts between QuickBooks and system services. In some cases, damaged QuickBooks installation files can also trigger this error.
Can outdated graphics drivers cause this error?
Yes, outdated or incompatible graphics drivers are one of the most common causes. QuickBooks relies on Windows display services for rendering its interface. Updating your drivers can fix the error instantly.
How do I check if the WDDM service is running on my PC?
You can check by opening the Services application in Windows. Look for services related to graphics or display, especially the Windows Display Driver Model. Ensure the service is running and set to automatic. Restarting the service can also help resolve the issue.
Is this error related to QuickBooks installation corruption?
Sometimes, yes. If essential QuickBooks files are missing or corrupted, the software may fail to connect to necessary Windows services, including WDDM. Running the QuickBooks repair tool can restore the missing files.
Will restarting Windows fix the WDDM Service Not Running error?
Restarting Windows can temporarily fix minor service interruptions, but it may not solve underlying issues like corrupted drivers or system conflicts. It is a quick troubleshooting step but not a permanent solution.
Can antivirus or firewall settings cause this error?
Yes, overly restrictive antivirus or firewall settings may block QuickBooks from accessing necessary system services. Temporarily disabling security software while troubleshooting can help identify if it is causing the error.
What is the role of Windows updates in this error?
Certain Windows updates can interfere with QuickBooks services, including WDDM. If the error started after a recent update, rolling back the update or updating QuickBooks to the latest release can resolve the problem.
Does running QuickBooks as administrator help?
Running QuickBooks with administrator privileges allows it to access essential system services, including WDDM. This simple step often resolves permission-related issues that trigger the error.
How do I permanently fix the WDDM Service Not Running error?
To permanently fix the issue, update your graphics drivers, repair QuickBooks installation, ensure Windows services are running, and check for system conflicts. Keeping your system and QuickBooks updated prevents recurrence.
Is this error common in all versions of QuickBooks?
Yes, this error can occur in all QuickBooks versions but is more frequent in QuickBooks Desktop on Windows systems with outdated graphics drivers or missing system updates.
Can this error affect data integrity in QuickBooks?
If left unresolved, repeated crashes or performance issues due to WDDM errors can risk data loss or corruption. Regularly backing up your QuickBooks company file is always recommended.
