Looking to connect with the Brussels Airlines Office in Banjul? Whether you're booking an international flight, needing travel support, or looking for assistance with baggage and reservations, Brussels Airlines maintains a dedicated office in Banjul to serve travelers in The Gambia with top-tier service and global connectivity.
Brussels Airlines, the flag carrier of Belgium and a member of the Lufthansa Group, operates flights to and from Banjul, linking West Africa to major European destinations with comfort, reliability, and excellent service standards. This article offers an in-depth look at the Brussels Airlines Office in Banjul, covering its exact location, services, contact details, and more.
Where is the Brussels Airlines Office in Banjul Located?
The Brussels Airlines Office in Banjul is strategically located for easy access by travelers across the city and surrounding areas.
Office Address:
Brussels Airlines Banjul Office
Ground Floor, Airport Terminal Building,
Banjul International Airport (BJL),
Yundum, Banjul, The Gambia
This location within Banjul International Airport allows for efficient passenger assistance, last-minute changes, and travel inquiries right where flights arrive and depart.
Contact Details for Brussels Airlines Banjul Office
Reach out to the Brussels Airlines Office in Banjul through the following official communication channels:
Phone Number (Local Office): +220 447 2516
Customer Support Hotline (International): +32 2 723 23 62
Whether you're confirming a reservation, rescheduling a flight, or checking baggage status, trained staff are available to assist during office hours.
Services Offered by Brussels Airlines Banjul Office
The Brussels Airlines Office in Banjul offers a wide range of passenger and travel-related services. These services cater to both individual and corporate travelers across West Africa.
Flight Reservations & Ticketing
Book one-way, round-trip, and multi-city flights
Inquire about promotional fares and seasonal offers
Group bookings for organizations or tour groups
Assistance with online booking or payment issues
Flight Changes, Cancellations & Refunds
Reschedule or cancel existing tickets
Request travel vouchers or applicable refunds
Guidance on change fees and fare differences
Rebooking assistance for missed connections
Baggage Assistance
Baggage allowance information for economy and business class
Assistance with lost or delayed baggage
Claims for damaged luggage
Handling oversized or special baggage requests
Travel Support for Europe-Bound Passengers
Flying from Banjul to Europe with Brussels Airlines? The office provides complete assistance for:
Schengen visa guidance (documents required for entry to EU countries)
COVID-19 travel regulations, including testing or vaccination rules
Transit support for flights connecting via Brussels Airport (BRU)
Travel advisories and entry restrictions for Belgium and other EU nations
Frequent Flyer Program – Miles & More
The Brussels Airlines Office in Banjul also supports travelers enrolled in Miles & More, Lufthansa Group’s loyalty program.
Sign up for a new account
Link flights and earn award miles
Upgrade booking class using miles
Check account status and benefits
Support for Special Assistance & Unique Travel Needs
Brussels Airlines values inclusivity and offers customized support for various traveler profiles:
Traveling with Children or Pets
Unaccompanied minor services
Infant seat bookings and stroller check-in
Pet travel policies and kennel regulations
Passengers with Reduced Mobility
Request wheelchair assistance
Priority boarding and disembarkation
Medical clearance and oxygen support for onboard travel
Why Visit the Brussels Airlines Office in Banjul?
Travelers choose the Brussels Airlines Office in Banjul because of its reputation for service quality, local accessibility, and helpful staff. Here’s what sets it apart:
Direct in-person support without long wait times
Multilingual staff with experience in international travel
Up-to-date travel information aligned with EU and African aviation standards
Reliable flight schedules with convenient departure times to Europe
Seamless group and corporate booking services
Whether you’re traveling for business, tourism, or family reasons, the Banjul office makes the journey smoother with personalized support and comprehensive services.
Office Working Hours
Plan your visit during official working hours to get timely assistance.
Monday to Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday & Public Holidays: Closed
(For urgent support during non-office hours, call the airline's international helpline.)
Banjul International Airport Check-In Information
If you're flying directly from Banjul, here’s what you should know:
Check-in opens: 3 hours before departure
Check-in closes: 60 minutes before departure
Online check-in: Available 24 hours before departure via
Final Thoughts
The Brussels Airlines Office in Banjul serves as a vital hub for travelers in The Gambia seeking reliable, world-class airline support. Whether you're flying to Europe, the Americas, or beyond, the staff at Banjul's office is committed to ensuring your journey is smooth, stress-free, and well-supported. From expert ticketing help to special assistance and real-time updates, Brussels Airlines continues to be a trusted choice for international travel from West Africa.
