Sometimes, bags don’t arrive on time after a flight. It can be stressful, but if you’re flying with JetBlue into Boston Logan Airport, there’s no need to panic. JetBlue has a baggage help desk at the airport to fix problems like lost, delayed, or damaged luggage quickly.
Where to Go
JetBlue’s Baggage Service Office is located in Terminal C, near the baggage claim area. If your bag is missing or damaged, go straight to this office after your flight.
Contact Information
Boston Baggage Office (Local): (617) 716‑3545
JetBlue 24/7 Baggage Support: 1‑866‑538‑5438
Website: https://www.airwaysoffices.com/jetblue/boston-office/
Office Hours
JetBlue’s baggage office is open every day from 5:00 AM to 1:00 AM.
What They Help With
The JetBlue team in Boston can assist with:
Lost or delayed bags
Damaged baggage
Filing a baggage report
Tracking your luggage
Delivering your bag to your address
What You’ll Need
When you visit or call the baggage office, have this ready:
Your baggage claim tag (given during check-in)
Your flight number
A description of your luggage
Baggage issues can happen to anyone, but JetBlue’s team at Boston Logan Airport is there to help. With their support, you can quickly report problems, track your bag, and even get it delivered. If you ever lose a bag at Boston Airport, JetBlue’s baggage office in Terminal C is your first step to getting it back.
