Every QuickBooks user aims for seamless financial management, but sometimes unexpected technical issues can disrupt this flow. One such common glitch faced during installation or updating is QuickBooks Error 1328. It generally appears as “Error 1328: Error updating file C:\config.msi\PT###.TMP” and can surface while repairing or reinstalling the QuickBooks Desktop software.
If you’ve encountered this frustrating issue, this guide will help you understand its causes and simple ways to fix QuickBooks Error 1328 effectively. You can also connect with certified experts at +1-866-408-0444 for immediate assistance if the error persists.
What is QuickBooks Error 1328?
This error indicates an interruption in the installation, repair, or update process of QuickBooks Desktop. It’s often linked with temporary MSI (Microsoft Installer) files or damaged program entries. Users usually see the message “quickbooks error 1328 error updating file,” which prevents successful installation or update.
The error may appear while installing QuickBooks after a failed previous attempt, updating to a new release, or when attempting a QuickBooks repair error 1328 process through the Control Panel.
How Does Error 1328 Occur in QuickBooks Desktop?
Before fixing the issue, it’s crucial to understand what triggers it. Common causes of error 1328 QuickBooks Desktop include:
1. Corrupted or Damaged Installation Files
When QuickBooks installation files are incomplete or broken, it interrupts the setup process and triggers error 1328.
2. Outdated Windows Components
If Windows components such as the .NET Framework, MSXML, or C++ Redistributable are outdated, they interfere with installation routines.
3. Incomplete QuickBooks Update
An interrupted or failed update can leave behind residual files in the config.msi folder that block new installations.
4. Malware or System Corruption
Viruses or corrupted system files can modify essential QuickBooks directories, causing QuickBooks Error 1328 to appear repeatedly.
5. Incorrect File Registry Entries
Improper or damaged registry entries for QuickBooks can cause the system to misread the file path.
If any of these situations sound familiar, read on to learn the exact steps to fix QuickBooks Error 1328 comprehensively.
Step-by-Step Solutions to Fix QuickBooks Error 1328
Step 1: Use QuickBooks Tool Hub Utility
The QuickBooks Tool Hub is a diagnostic utility that helps detect and resolve various installation-related problems.
Close QuickBooks and download the latest version of QuickBooks Tool Hub from the official Intuit website.
Install and open the Tool Hub, then choose Installation Issues.
Select the QuickBooks Install Diagnostic Tool and let it run.
Once the process completes, restart your computer and retry the installation or update.
If the problem continues, you can call +1-866-408-0444 for guided troubleshooting.
Step 2: Repair QuickBooks Installation Manually
If automated tools don’t help, you can attempt a QuickBooks repair error 1328 manually through Windows settings.
Open the Control Panel and go to Programs and Features.
Select QuickBooks Desktop from the list and choose Repair.
Follow the on-screen instructions to repair installation files.
After completion, restart your PC.
This process reconstructs damaged components without affecting your company data.
Step 3: Rename the Config.MSI Folder
Temporary files in the config.msi folder often cause the “quickbooks error 1328 error updating file” message.
Open File Explorer and navigate to
C:\.Locate the config.msi folder.
Right-click the folder, select Rename, and add .old at the end (e.g.,
config.msi.old).Press Enter, then reinstall or repair QuickBooks again.
If unsure about modifying system directories, contact expert technicians at +1-866-408-0444 for step-by-step help.
Step 4: Clean Install QuickBooks Desktop
When damaged files persist, performing a clean installation can completely remove corrupted entries and reinstall QuickBooks fresh.
Uninstall QuickBooks Desktop from the Control Panel.
Download and run the QuickBooks Clean Install Tool from the Tool Hub.
Follow the instructions to remove existing installation folders.
Reinstall QuickBooks from the official setup file or installation disc.
This resolves QuickBooks desktop installation error 1328 effectively.
Step 5: Update Windows and Related Components
QuickBooks relies on system frameworks like Microsoft .NET and C++. Updating them ensures smooth installation and prevents runtime conflicts.
Go to Windows Update and install all pending updates.
Reboot the system and rerun the QuickBooks setup.
If errors persist, a professional can perform environment optimization remotely. Call +1-866-408-0444 for detailed guidance.
Preventing Future Occurrences of Error 1328
Prevention is always better than troubleshooting. Follow these practices to avoid facing this error in the future:
Regularly update QuickBooks Desktop and Windows OS.
Avoid forcefully terminating QuickBooks installation midway.
Keep antivirus software turned on to detect malware.
Clean temporary files from your system periodically using Disk Cleanup.
Maintain regular backups of your company data to prevent losses during software issues.
Developing these small habits ensures QuickBooks runs effortlessly without encountering QuickBooks repair error 1328 or similar problems.
Frequently Asked Questions (FAQs)
1. What triggers QuickBooks Error 1328 during updates?
It usually appears due to corrupted update files or temporary folders that interfere with the installation. Fixing the config.msi folder and running the Install Diagnostic Tool helps resolve it.
2. Can I reinstall QuickBooks without losing company data?
Yes. Reinstallation only affects program files and not your company data. However, always create backups before making changes.
3. What is the easiest way to fix QuickBooks Error 1328?
Using the QuickBooks Tool Hub utility is the simplest first step. If that fails, a clean installation or repair often resolves it completely.
4. Is there expert help available for installation issues?
Absolutely. You can reach certified professionals at +1-866-408-0444 for personalized troubleshooting assistance anytime.
Final Thoughts
Facing QuickBooks Error 1328 can be frustrating, especially when it stops essential tasks mid-way. However, by carefully following this step-by-step guide, you can diagnose the issue and implement lasting fixes. Whether it’s a QuickBooks desktop installation error 1328 or a repair-related glitch, most causes link back to damaged or incomplete installation files.
If the problem still persists after trying these methods, don’t hesitate to connect with experts at +1-866-408-0444 for immediate help. With professional guidance, your QuickBooks will be back to running smoothly and efficiently, ensuring business continuity without interruptions.
